vivenu Native Resell Platform
Resale That Protects Fans & Powers Growth
vivenu Native Resell Platform unifies resale within your own infrastructure. Secure, transparent, and designed to protect your fans while keeping revenue and data in your hands.
Turn Every Resale Into Loyalty
A resell platform built into your shop. Simple flow, verified tickets, and fans who stay yours. See how it works:
Why Ownership Matters
For too long, resale meant losing control to third parties. With vivenu Native Resell Platform, organizers own the entire process end to end: one platform, full visibility, and a fairer experience for fans.
One platform, no risk of detours
The ticket never leaves your system. Every resale is verified and reissued within your shop, drastically reducing the risk of fraud and giving fans peace of mind that they always engage with the official channel.
Fairness and transparency built in
You define resale rules, pricing, and fees with flexible options that keep the process transparent. Fans know exactly what to expect, while organizers maintain trust and consistency across every resale.
Resale fees stay with you
Every resale generates incremental revenue that previously leaked to external platforms. Instead of enriching third parties, you recapture value and reinvest it into your fan experience and long-term growth.
Full visibility and accountability
Every transaction is tracked, every fan accounted for. You maintain a complete and reliable view of your audience, with resale data feeding seamlessly into your CRM and BI tools for smarter marketing and loyalty strategies.
Built for Live Entertainment
Integrated, intuitive, and built to strengthen both your business and the fan experience.
- Native, white-label resale inside your shop. No redirects. No confusion.
- Primary and resale in one seatmap. Fans move seamlessly from listing to purchase.
- Mobile-first flow. From listing to entry, designed for today’s fan expectations.
- Dashboards and reporting. Track transfers, fees, taxes, and outcomes in real time.
Resale, Simplified.
A clear, controlled process that protects your fans and strengthens your brand in four steps:
Set the rules
As the organizer, you define the framework — including price ranges, eligibility, and flexible start and end times for resale.
List
Original buyer offers a ticket within your defined rules on price, timing, and eligibility.
Verify and reissue
Once sold, the old ticket is cancelled and a new authenticated ticket is issued.
Payout and insights
Seller receives funds, and you retain a full audit history with enriched fan data.
The Native Resell Platform That Works for Everyone
Unlike external marketplaces, vivenu keeps resale safe, fair, and entirely under your control. It delivers trust for fans and growth for organizers.
Organizer-owned end to end
Pricing, fees, timing, and eligibility fully defined by you.
Verified access by design
Tickets are reissued in your system, ensuring integrity at every step.
White-label experience
Keep every transaction inside your brand environment.
Data for growth
Every resale expands your fan graph and powers smarter pricing and marketing.
Incremental revenue unlocked
Capture resale fees and increase per-cap spending through fuller venues.
Fair fan experience
Fans gain access through a transparent, official process they can trust.
“As a technological pioneer in the industry, vivenu convinced us from the very beginning — and this has already paid off in many areas. The further development of the ticketing and access system represents a new, decisive, and tangible step forward.”
Dominik Durben
Director Sales & Marketing, FC Schalke 04
Governance That Puts You in Charge
- Enable resale per event or ticket type.
- Configure price ranges, resale windows, and fees.
- Automatic invalidation of original tickets on resale.
- Real-time reporting on fees, taxes, and performance.
Resale Where It Belongs: In Your Hands
Bring resale in-house with vivenu Native Resell Platform and ensure that no fans, no seats, no experiences are left behind.