Success story
Römerstrom Gladiators Trier
The Römerstrom Gladiators Trier have been going from strength to strength in the German ProA basketball league. With vivenu, they have built a brand-compliant checkout experience for their fans and finally gained true independence.
“With vivenu, we are finally working with the data we get – and our fans and sponsors really love the new possibilities we can offer thanks to the platform.”
Andre Ewertz
Managing Director, Römerstrom Gladiators Trier
Römerstrom Gladiators Trier at a glance
69K
visitors last season
70%
tickets sold online
100%
data-driven
5.9k
seats in the arena
The Römerstrom Gladiators Trier turned their ticketing digital-first
Challenge
The Römerstrom Gladiators Trier were looking for a ticketing solution that would enable them to build ticketing experiences tailored to the team's brand – ideally on a fully flexible, intuitive platform. In addition, the new solution would have to provide all features needed to stay future-proof as the Gladiators build even more sophisticated fan-centric offerings.
Solution
With vivenu's end-to-end ticketing solution, the Gladiators got exactly what they wanted – and more: With granular data, they really got to know their fans and are now building data-driven campaigns to turn more one time fans into loyal season card holders. And most importantly: They are doing it all from a sleek, intuitive interface that saves them hours every week.
Outcome
Since they started working with vivenu, the Gladiators have seen a remarkable increase in the percentage of tickets sold online thanks to vivenu's ticket shops optimized for mobile devices. They have added new tools to maximize fan engagement – and for the first time, they can now make changes to events on the fly with complete independence.
How vivenu helps the Gladiators succeed
Fully customizable branded ticket shop
Fully customizable branded ticket shop
Tailor every element of your ticket shop to reflect your brand identity.
Supercharged season tickets
Supercharged season tickets
Turn casual visitors into super-fans with smart season tickets and seamless ticket transfers.
Upselling and ticket bundles
Upselling and ticket bundles
Boost your shopping cart value with upselling and ticket bundles.
Initutive, user-centric platform
Initutive, user-centric platform
Manage all ticketing operations in one central, open platform with robust user management.
